With the current restrictions in Melbourne, we've had to innovate. All bookings had been cancelled and the only service that was possible was our Jukebox Karaoke system. Funny enough though, when I called the Covid-19 business hotline to apply for a permit to operate, I was told that I could not deliver the service myself but I could organsie a courier. I asked the hotline customer service operator what licence does the courier have that they can operate but I cannot. I was told they don't have one but we need to just stick with the rules. This was very annoying as anyone could understand because in one instance the government is saying that big corporates such as Kmart can post their products but I can't.
Luckily a few clients persevered and still had their ISO lockdown party connecting with their family and friends via Skype or Zoom and had their party as best they could. The system worked flawlessly and I'm told the instructional videos had been helpful enough to setup and operate the system with no additional support.
This is what one of my customers had to say!
I am very impressed with MDP DJs and Booth for their professionalism and friendliness. I will use them again for any party.
It was my husband’s birthday and wanted to surprise him and make it special given that in better circumstances we would have been at the snow for his birthday. I wanted to hire some audio equipment and lights for a party at home with our kids ( my husband loves his music) to make isolation fun for one day. Due to stage 4 restrictions, all requests I made for hiring equipment across multiple sites were rejected. George from MDP DJs however once he heard my reasoning he made it possible by sending the equipment by currier. He thought outside the box, kept in contact with me over the phone letting me know all the arrangements made with the courier ensuring that I get the service while doing the right thing by complying with all restrictions rules. He recorded a video and send it to me with all instructions needed to set up and offered to FaceTime me to help out in case I get stuck. He checked in via SMS the second day ensuring the equipment worked and we were happy...Best service I ever received especially in this hard circumstance like this pandemic. Thank you, George, for your thoughtfulness, and for helping my family have a fun night!!! Regards, Marinela